Curiosity and Trust-Based Influence featuring Connie Kadansky
In this episode of Selling from the Heart, Connie Kadansky shares how curiosity, trust-based influence, and authentic communication can help sales professionals overcome call reluctance and build stronger client relationships.
Connie Kadansky is the President of Exceptional Sales Performance and a Master Certified Coach who helps sales professionals overcome call reluctance and build authentic confidence. With nearly three decades of experience, she empowers individuals to sell with purpose, emotional intelligence, and heart. Connie is a trusted voice in the sales world, featured in outlets like Forbes and the Wall Street Journal, and a passionate advocate for leading with authenticity.
SHOW SUMMARY
In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy welcome Connie Kadansky, President of Exceptional Sales Performance. Connie shares her expertise in overcoming call reluctance, cultivating curiosity, and using trust-based influence in sales. Listeners will discover how to lead with empathy, practice authentic communication, and leverage AI and role-play to boost sales confidence and effectiveness.
KEY TAKEAWAYS
- Authenticity in Sales: Building trust through genuine, heart-led conversations.
- Call Reluctance: Identify and address internal resistance with practice and self-awareness.
- Tactical Empathy: Inspired by Chris Voss, use questions and tone to deepen trust.
- Curiosity as Emotion: Approach each client with genuine interest and an open mind.
- Role-Play & Preparation: Practice and feedback sharpen your skills before the stakes are high.
- Self-Respect & Discipline: Inner work drives external results in sales performance.
HIGHLIGHT QUOTES
“Curiosity is an emotion. Many people do not know that.”
“Self-respect precedes self-discipline.”
“Leadership starts with the heart, culture, and success follow.”
“Confidence is developed through experience.”
📌 FOLLOW THE CONVERSATION
Connect with Connie:
➡️Connie's LinkedIn: https://www.linkedin.com/in/conniekadansky/
Learn more about Darrell and Larry:
➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/
➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/
➡️Website: https://www.sellingfromtheheart.net
ADDITIONAL RESOURCES
Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!
Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter.
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