Raya Chisesi is a sales expert, author, and speaker who helps remote sales professionals build authentic connections and succeed through voice-first communication. She is the author of Inside Voice and brings a unique blend of practical experience and academic insight to empower sellers to lead with clarity, empathy, and confidence in today’s virtual landscape.
SHOW SUMMARY
In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Raya Chisesi, author of Inside Voice and Campaign Marketing Manager at Savvas Learning Company. Raya shares her insights on the power of authentic communication in inside and remote sales, exploring how to build genuine trust in a digital environment.
The discussion highlights practical strategies for uniting inside and outside sales teams, amplifying the often-overlooked voices of inside sales professionals, and bringing contagious energy and passion to every customer interaction. Together, they explore how authenticity, collaboration, and enthusiasm can transform sales relationships and elevate both performance and company culture.
KEY TAKEAWAYS
Passion and authenticity are essential in sales—customers can sense your energy and excitement.
Building trust and genuine relationships—virtually or in person—is at the heart of successful selling.
Inside sales professionals have unique perspectives that drive company growth and customer alignment.
Collaboration between inside and outside sales teams fosters unity, innovation, and success.
Celebrating both small and big wins helps sustain motivation, engagement, and positivity.
HIGHLIGHT QUOTES
“When you're passionate about it, it comes across in your voice, in your tone, in your words.”
“The energy you bring to the room—virtually or in person—makes all the difference.”
“Inside sales, lift up your voice. You have so much to share about what customers are really looking for based on your experience.”
“If you are happy and excited about what you, your company, and your coworkers are doing, it will show.”
“Keep being genuine, keep being authentic, keep building trust. Use your inside voice, and most of all, sell from the heart.”
📌FOLLOW THE CONVERSATION
Learn more about Darrell and Larry:
➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/
➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/
➡️Website: https://www.sellingfromtheheart.net/
ADDITIONAL RESOURCES
Discover Heart-Centered Leadership:
Explore the Culture from the Heart Podcast and uncover the secrets to thriving workplace cultures. Know a visionary CEO? Nominate them today at 👉 http://www.culturefromtheheart.com/!
🎧 Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World
Now available on Audible! Transform your sales approach with insights that matter. https://adbl.co/4mRAnA5
📺 Subscribe to Our YouTube Channel — Selling from the Heart
Get exclusive access to the latest episodes, leadership strategies, and sales tips. https://www.youtube.com/SellingFromtheHeart
💡 Your Daily Dose of Inspiration:
Start each day with the motivation you need. https://daily.sellingfromtheheart.net/
